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  1. Help Center
  2. General

General

General information about our apps and policies.

Announcements

  • Photo Ephemeris 3D and Photo Transit

Troubleshooting

  • Account locked due to spam complaint
  • App shows time in background in Battery Usage (iOS apps)
  • iOS app is in the wrong language
  • iOS app won't install or update
  • Locations won't synchronize
  • Mobile App Purchase Issues
See all 7 articles

How-to

  • How can I access the forum?
  • Help Articles in English
  • How to take a screenshot
  • How to reinstall a previously purchased app
  • Device Language and Region Settings (iOS)
  • How to redeem a promo code (iOS)
See all 8 articles

Frequently Asked Questions

  • How can I learn more?
  • Where is your Android app?
  • Will the webinar be recorded?
  • Skyfire feature comparison - January 2023
  • Unsubscribe from account related emails
  • When is the best time to...?
See all 32 articles
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