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  1. Help Center
  2. General
  3. Frequently Asked Questions

Frequently Asked Questions

  • How can I learn more?
  • Where is your Android app?
  • Will the webinar be recorded?
  • Skyfire feature comparison - January 2023
  • Unsubscribe from account related emails
  • When is the best time to...?
  • Which way is north?
  • How do I update my app version?
  • Why don't you show times of "Blue hour"?
  • Does TPE account for Atmospheric Refraction?
  • Use of screenshots and logos
  • Azimuths, altitudes, centres, and limbs
  • Family Sharing (iOS)
  • What's the difference between my Crookneck Photo Apps account and my Apple ID/Google account?
  • Does the app use True north or Magnetic North?
  • Can I run [insert app name] on my Mac?
  • What does TPE stand for?
  • How do I find the best times to view the next full moon?
  • Why don't the coordinates in TPE agree with Google Earth?
  • What is Location Synchronization?
  • Mobile App Purchase and Pricing Models
  • Do you provide high and low tide forecasts?
  • iOS Version Support
  • What is a Crookneck Photo Apps account?
  • How to find the installed version number (iOS apps)
  • Can your apps be purchased using Gift Cards?
  • Cannot establish a secure connection
  • TPE URL Parameters
  • Sunrise (etc.) is incorrect
  • When will 'x' be available?
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